Insurance Claims – We are your Jeweller!!!

Jewellery/Watch insurance

Our in store insurance consultants are at your service.

Having jewellery lost, stolen or damaged is a unpleasant experience,this is why we are your Jeweller for  your choice of replacement. Franco Jewellers, understanding families attachment and sentimentality to pieces that are important. Franco Jewellers  is a supplier to many insurance companies, and we pride ourselves with the experience and expertise to work with you and your insurance company, to make the process of replacing your jewellery quick and easy. Manchester Building Suite 904/220 Collins Street 3000. We will assess, quote repair and/or replace any lost, stolen or damaged Jewellery item or Time piece by the simple receipt of a formal request from your Company. Franco Jewellers will make what could be a difficult time, very easy.


What to do when you have a jewellery insurance claim.

Contact your insurance company to lodge your claim and obtain a claim number.


Please contact one of our highly experienced and dedicated team by phone or email and begin the process immediately.

We can arrange an appointment for you to visit your nearest Franco Jewellers Store. Each store has an on-site insurance consultant who can help you complete your claim and provide you with a quote for the insured items.

Your claim will then be forwarded to our Insurance Division Manager who will liaise with your insurer and assessors on your behalf.

Once your claim is authorised, your Franco Jewellers insurance consultant will contact you about visiting the store to shop for your replacement jewellery. Franco Jewellers has set an unparalleled benchmark in the design and supply of unique and designer Jewellery and Time Pieces, for over 45 Years. We stock only the best Jewellery and Swiss timepieces from  Gucci and  U-Boat just to name a few and are sole Australian agents for some of the most exclusive and well-known Italian Jewellery brands such as Ponte Vecchio Gioielli, Bianchi, Roberto Coin and Palmiero — houses whose expertise and sense of tradition is in perfect harmony with the Franco philosophy. Franco also specializes  in handmaking your personal piece to perfection from photographs of past pieces and recreation of fresh new designs, developed together with your ideas and our experience.
Please give us a call or email us with your enquiry today!!

Telephone: 03 9663 5751
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