Some pieces need to be restored. Some need to be reinvented. And some timepieces simply need the expert attention of a skilled watchmaker to run as precisely as they should. At Franco Jewellers on Collins Street, Melbourne, we offer all three — and everything is handled in-house.

That last point matters more than it might seem. When you bring a piece of jewellery or a watch to Franco Jewellers, it does not leave the building. It is not sent to an unknown workshop, logged into a courier bag, or passed between hands you have never met. Our master jeweller and in-house watchmaker work from our boutique at Suite 904, 220 Collins Street — the same space where Silvana and Daniela Ceresiani have been welcoming Melbourne clients for decades. Your piece stays here, under their care, from the moment you leave it with us to the moment you collect it.

This is what 58 years of family-run jewellery expertise looks like in practice: not just the creation of beautiful things, but the long-term care of pieces that matter to the people who own them.

Our Services

Everything In-House. Everything on Collins Street.

Most jewellers and watch repairers in Melbourne outsource at least some of their repair and service work. Parts are sent away. Pieces are shipped to casting houses or specialist workshops. The result is longer turnaround times, less transparency, and a chain of custody for your jewellery that you have no visibility over.

At Franco Jewellers, the entire process stays within our boutique. Our master jeweller and watchmaker work from our on-site workshop — the same workshop where our custom engagement rings and wedding bands are created. This means shorter turnaround times, complete quality control, and the ability to speak directly with the person doing the work at any point during the process.

It also means your piece never has to leave the Manchester Unity Building. For a ring that has been in your family for three generations, or a watch you have worn every day for twenty years, that matters.

What Our Customers Have to Say

Book an Assessment

All repair, remodelling, and watch service assessments at Franco Jewellers are obligation-free and provided at no charge. Bring your piece into our Collins Street boutique, and Silvana or Daniela will take you through what’s possible. Our master jeweller or watchmaker will then assess the piece and provide a clear written quote before any work begins. Nothing proceeds without your approval.

Walk-ins are welcome Monday to Saturday, 11am–4pm. For a dedicated consultation — particularly for remodelling projects or complex repairs — booking an appointment ensures you have uninterrupted time with us.

Franco Jewellers is located at Suite 904, Manchester Unity Building, 220 Collins Street, Melbourne — accessible via public transport, with Flinders Street Station a short walk away and multiple tram routes running directly along Collins Street.

Contact Information:

📍 Melbourne CBD Showroom (by appointment)
📞 Call: (03) 95647755
📧 Email: enquiries@franco.com.au

A clasp that no longer closes. A claw that has worn thin and left a stone sitting loose. A chain that snapped at the worst possible moment. A ring that no longer fits the finger it was made for. These are the small failures that happen to jewellery over time — and every one of them is fixable in the right hands.

At Franco Jewellers on Collins Street, Melbourne, our master jeweller carries out all jewellery repairs in-house. There is no courier bag, no unknown workshop, and no anxious wait wondering where your jewellery has gone. Your piece is assessed here, repaired here, and returned to you here — by the same skilled hands that create our custom engagement rings and wedding bands. That continuity of care matters, particularly when the piece involved is irreplaceable.

Jewellery Repair Services We Offer

Whether your piece needs a minor fix or a more significant restoration, our master jeweller — with over 25 years of specialised experience — has the expertise to return it to its best. We work with all precious metals including 18ct gold (yellow, white, and rose), platinum, and sterling silver, and with diamonds, coloured gemstones, and pearls.

The Repairs Process at Franco Jewellers

Bringing jewellery in for repair should be straightforward and stress-free. Here is how it works at our Collins Street boutique.

Assessment and quote: Bring your piece into our boutique at Suite 904, 220 Collins Street. Our master jeweller will examine it carefully and provide a clear assessment of the repair required along with a written quote. There is no charge for this assessment, and no work begins until you have approved the quote.

Repair: All work is carried out in-house. Turnaround times depend on the complexity of the repair — minor repairs such as clasp replacements and simple chain solders can often be completed within a few days, while more involved work such as stone replacement or full restorations may take one to two weeks. We provide a realistic timeframe at the point of assessment and keep you informed if anything changes.

Collection: When your piece is ready, we contact you to arrange collection. We walk you through the work completed and, where relevant, provide advice on how to care for the piece going forward — including recommended inspection intervals to catch future wear before it becomes a problem.

Why Trust Franco Jewellers With Your Repairs?

Jewellery repair requires more than technical skill. It requires the judgement to know when a repair is straightforward, when additional care is needed, and when a client should be advised that a particular approach carries risk. That judgement comes from experience — and our master jeweller brings over 25 years of it to every piece that comes through our workshop.

Franco Jewellers has been part of Melbourne’s Collins Street since 1968. The relationships we have built over 58 years are built on trust, and trust is built on honesty. We will not recommend a repair that is not needed, and we will not proceed with work without your full understanding of what is involved. If a piece has limitations — if, for example, a ring’s design means resizing is only possible within a narrow range — we will tell you clearly before you make a decision.

Everything stays in-house. Your jewellery does not leave our building. It is held securely in our boutique throughout the repair process, fully insured, and returned to you with a written record of the work completed.

Silvana and Daniela are on hand throughout the process. As second-generation owners who have grown up surrounded by fine jewellery, they understand how much these pieces mean — and they ensure every repair is handled with the care and attention that meaning deserves.

What Our Customers Have to Say

Frequently Asked Questions

How much does jewellery remodelling cost in Melbourne?

The cost of remodelling depends on the complexity of the design, the amount of new metal required, the number of stones being reset, and the labour involved. Because every project is different, we provide individual quotes after the initial consultation and assessment. There are no hidden costs, and we don’t begin any work until you have approved the quote in writing.

Can you use my existing gold and stones?

Yes — and this is often the most significant part of the process. Your existing gold is melted down and incorporated into the new piece. Your diamonds and gemstones are carefully removed, assessed, and reset into the new design. In most cases, very little new material is needed, which can make remodelling a cost-effective way to create something entirely new.

How long does jewellery remodelling take?

Timelines vary depending on the complexity of the project and current workshop load. A straightforward ring redesign may take four to six weeks; more complex pieces with custom CAD design and multiple stones may take longer. We’ll give you a realistic timeline at the outset and keep you informed throughout the process.

Is my jewellery insured while it’s with you?

Yes. All jewellery left in our care is fully insured. We’ll provide you with a written receipt and condition report at drop-off, and your piece remains securely held in our Collins Street boutique throughout the process.

Do I need an appointment?

For remodelling consultations, we recommend booking an appointment to ensure you have dedicated time with Silvana or Daniela without interruption. Walk-ins are welcome Monday to Saturday between 11am and 4pm, though appointment availability may vary. Sunday visits are by appointment only. You can book online or call us on (03) 9564 7755.

Bring Your Piece In for an Assessment

If you have jewellery that needs attention — whether it’s a loose stone, a broken chain, a ring that no longer fits, or a piece that’s simply lost its brilliance — bring it into Franco Jewellers for an obligation-free assessment.

Our master jeweller will examine your piece, explain exactly what it needs, and provide a clear written quote before any work begins. There is no pressure, no obligation, and no surprises.

Franco Jewellers is located at Suite 904, Manchester Unity Building, 220 Collins Street, Melbourne — on the 9th floor of one of Melbourne’s most iconic heritage buildings, accessible via public transport with Flinders Street Station a short walk away.

Walk-ins are welcome Monday to Saturday, 11am–4pm. Sunday visits are by appointment only. Call (03) 9564 7755 or email franco@franco.com.au to arrange a time, or book online at https://www.franco.com.au/book-an-appointment/.

We also offer expert jewellery remodelling for clients looking to transform inherited or unworn pieces into something new, and Swiss watch repairs and servicing for luxury timepieces — all carried out in-house at our Collins Street boutique.

Contact Information:

📍 Melbourne CBD Showroom (by appointment)
📞 Call: (03) 9650 5133
📧 Email: enquiries@franco.com.au

Somewhere in a drawer, a jewellery box, or tucked away in a keepsake tin, most people have at least one piece of jewellery they never wear. Perhaps it’s an engagement ring from a relationship long past, a grandmother’s brooch with diamonds too beautiful to leave forgotten, or a gold chain that simply isn’t your style. The sentimental value is real. The jewellery itself is real. But the connection to wearing it every day has been lost.

Jewellery remodelling changes that. At Franco Jewellers on Collins Street, Melbourne, we take pieces that hold meaning and transform them into something you’ll reach for, wear with pride, and pass down with the same love they were given to you. It’s one of the most rewarding services we offer — and one of the most personal.

What Is Jewellery Remodelling?

Jewellery remodelling is the process of taking an existing piece — or multiple pieces — and redesigning them into something new. The gold is melted down and recast. The diamonds and gemstones are carefully removed, inspected, and reset. The sentimental material lives on; the design is entirely reimagined.

Remodelling is not the same as repair. Repair restores a piece to how it was. Remodelling transforms it into something it has never been before — a ring redesigned as a pendant, two thin inherited bands combined into one substantial ring, or a collection of loose stones brought together into a single, cohesive piece.

The result is jewellery that is genuinely new, genuinely yours, and genuinely meaningful.

Our Jewellery Remodelling Services

At Franco Jewellers, remodelling work is carried out entirely in-house by our master jeweller, who brings more than 25 years of experience to every project. There is no outsourcing, no unknown workshop, and no loss of control over quality or craftsmanship. You can see the studio. You can meet the person creating your piece. That transparency matters, particularly when the jewellery involved carries real sentimental weight.

The Remodelling Process at Franco Jewellers

We believe jewellery remodelling should feel collaborative, not clinical. You’re trusting us with something irreplaceable, and we take that responsibility seriously. Here is how the process typically works.

Initial consultation: You bring your piece — or pieces — into our boutique at Suite 904, 220 Collins Street. Silvana or Daniela will meet with you to understand the history behind the jewellery, what it means to you, and what you’d like it to become. There is no pressure, no obligation, and no rush. This conversation is the foundation of everything that follows.

Assessment: Our master jeweller assesses the condition of the existing metal and stones, checking settings for wear, evaluating stone quality, and identifying any structural considerations that will affect the redesign. This assessment informs what’s possible and ensures there are no surprises during the creation process.

Design: Once we understand your vision and the jewellery’s potential, we develop design concepts for your approval. For more complex projects, this may include CAD renderings so you can visualise the finished piece before any work begins. You provide feedback, ask questions, and refine the design until it’s exactly right.

Creation: Your piece is handcrafted in our on-site workshop by our master jeweller. We keep you updated throughout the process, and you’re welcome to check in on progress. The jewellery doesn’t leave our studio until it meets our quality standards — and yours.

Delivery and fitting: When your remodelled piece is complete, you come in to collect it in person. Seeing the finished result is always a moment worth experiencing. We provide aftercare guidance and remain available for any adjustments, cleaning, or future remodelling work.

Why Choose Franco Jewellers for Jewellery Remodelling in Melbourne?

There are jewellers in Melbourne who offer remodelling as an afterthought. At Franco Jewellers, it is one of our most valued services — and one we have been delivering with genuine care for over 58 years.

Our Italian heritage craftsmanship tradition means we approach every piece with the same precision and pride that Franco Ceresiani brought to his first Melbourne boutique in 1968. Silvana and Daniela, as second-generation owners who grew up surrounded by fine jewellery, understand instinctively what makes a piece of jewellery meaningful — and how to carry that meaning forward into a new design.

We also understand that handing over a sentimental piece of jewellery requires trust. That’s why every remodelling project is handled entirely in-house, from the first consultation through to the final polish. Nothing is sent away. Nothing is handled by people you haven’t met. The master jeweller creating your piece is the same person Silvana and Daniela trust with every custom ring, every bespoke commission, and every piece that leaves our workshop.

Our boutique is located on the 9th floor of the Manchester Unity Building — Melbourne’s iconic heritage Art Deco landmark on Collins Street. It’s an intimate, unhurried space, far removed from the noise and pressure of street-level retail. When you visit us to discuss your remodelling project, you’ll have the time and space to tell the story behind your jewellery, ask every question you need to, and feel genuinely confident in the process ahead.

What Our Customers Have to Say

Frequently Asked Questions

How much does jewellery remodelling cost in Melbourne?

The cost of remodelling depends on the complexity of the design, the amount of new metal required, the number of stones being reset, and the labour involved. Because every project is different, we provide individual quotes after the initial consultation and assessment. There are no hidden costs, and we don’t begin any work until you have approved the quote in writing.

Can you use my existing gold and stones?

Yes — and this is often the most significant part of the process. Your existing gold is melted down and incorporated into the new piece. Your diamonds and gemstones are carefully removed, assessed, and reset into the new design. In most cases, very little new material is needed, which can make remodelling a cost-effective way to create something entirely new.

How long does jewellery remodelling take?

Timelines vary depending on the complexity of the project and current workshop load. A straightforward ring redesign may take four to six weeks; more complex pieces with custom CAD design and multiple stones may take longer. We’ll give you a realistic timeline at the outset and keep you informed throughout the process.

Is my jewellery insured while it’s with you?

Yes. All jewellery left in our care is fully insured. We’ll provide you with a written receipt and condition report at drop-off, and your piece remains securely held in our Collins Street boutique throughout the process.

Do I need an appointment?

For remodelling consultations, we recommend booking an appointment to ensure you have dedicated time with Silvana or Daniela without interruption. Walk-ins are welcome Monday to Saturday between 11am and 4pm, though appointment availability may vary. Sunday visits are by appointment only. You can book online or call us on (03) 9564 7755.

Bring Your Jewellery In for a Free Consultation

If you have jewellery that deserves to be worn again, we’d love to see it. Bring it into our Collins Street boutique and let us show you what’s possible. There’s no obligation and no pressure — just an honest conversation about your jewellery, what it means to you, and what it could become.

Book a complimentary consultation with Silvana or Daniela at Franco Jewellers, Suite 904, Manchester Unity Building, 220 Collins Street, Melbourne. Call us on (03) 9564 7755, email franco@franco.com.au, or book online at https://www.franco.com.au/book-an-appointment/.

We also offer bespoke custom jewellery design for clients starting from scratch, as well as a full range of engagement rings and wedding rings handcrafted in our Melbourne studio.

Contact Information:

📍 Melbourne CBD Showroom (by appointment)
📞 Call: (03) 9650 5133
📧 Email: enquiries@franco.com.au